Karrier

We are looking for a Customer Service Coordinator to join our growing team.

In this role, you will be responsible for ensuring excellent customer experience by coordinating orders, supporting daily operations, and maintaining close communication with customers and internal departments.

What we offer:

• full time employment
• competitive salary with additional benefits
• stable company background
• opportunity professional growth in a dynamically growing organization
• Strong contribution to building international businesses
• Supportive, collaborative and high-performing commercial team

Job description:

• Acting as a primary point of contact for customers
• Coordinating customer orders from receipt to delivery
• Handling customer inquiries, complaints, and requests in a professional manner
• Cooperating closely with Sales, Logistics, Production and other internal departments
• Monitoring order status and ensuring timely and accurate deliveries
• Managing export and import related documentation, if required
• Maintaining and updating customer and order databases
• Preparing reports and supporting administrative tasks
  
  

  We believe a positive attitude is key to successful independent work and teamwork.

Skills, qualifications we are looking for:

• Strong organizational and time management skills
• Excellent written and verbal communication skills in English
• Customer-oriented mindset with rational problem-solving skills
• Precise, reliable, and proactive working attitude
• Ability to work independently as well as part of a team
• Confident user of Microsoft Office; SAP knowledge is an advantage
• Previous experience in customer service is a plus